Our Warranty and Service
At Ridley's, we are committed to doing more than getting you a great bike for a great price. We are here to help you become a life- long cyclist. We make sure that the bike is a perfect fit and that you have all the accessories to keep you and your bike working as long as possible.
Buy with Confidence
When you make a purchase at Ridley's, you can be confident that you've chosen a store that's on your side. If you have any suggestions, comments, or complaints, we want to hear from you! We will listen! Contact us at firstname.lastname@example.org or email@example.com or phone us at 283-1421. We give you our promise that we will listen and resolve the situation in a way that is satisfactory to all.
With the purchase of a new bicycle from Ridley's Cycle, you receive our "Lifetime Service Warranty," which covers specific adjustments to your bike from the date of purchase. Every new bicycle from Ridley's has been professionally assembled and tuned. It is normal for a new bike to have a "break in" period after approximately 20-30 hours of riding. It is critical to the longevity of your bicycle that you do not ride when pivots, bearings and brakes come out of adjustment. It is very important that you phone and schedule your bike for a "Service Check".
Service Check: Our mechanics will check and adjust;
- Shifting System
- Brake Systems
- Tire Pressure
- Lubrication of drivetrain & all moving parts
- Fitting adjustments (seat height, stem length, etc.)
- 12 month pivot and hydraulic brake adjustment